Holiday Inn Express Palestine

1030 East Palestine Avenue, Palestine, TX, United States, 75801show map
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Highlights
9
SuperbBased on  8 reviews
Overview

Holiday Inn Express Palestine is an excellent 2-star property featuring laundry, dry cleaning and ironing service. Founded in 1999, the hotel underwent a renovation in 2010.

Palestine center can be reached within 20 minutes' walk.

The hotel offers quick access to Tyler Pounds Regional airport, which is about 70 km away.

Rooms

This property has 62 luxurious guestrooms including king room and queen room that are appointed with climate control, cable television, pay TV, a microwave and direct dial phone. Bathrooms with a shower, a spa bathtub and free toiletries are featured in every room.

Eat & Drink

The café bar has free Wi-Fi and a terrace to offer and also serves coffee and tea. Guests can dine at Don Jose's Mexican Restaurant located within 5 minutes' walk away.

Services

Business travelers can use a business center, a meeting room and a copier available on site.

Relax

The property features high chairs, cots and a game room for children. The hotel offers a gym and a fitness center to help guests keep fit.

Internet

Wireless internet is available in the entire hotel for free.

High-speed internet access is available in the hotel rooms for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2010.  Number of rooms:   62.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Sauna

Sports & Fitness

  • Fitness centre
  • Tennis
  • Golf course

Services

  • Room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service

Dining

  • Breakfast
  • Restaurant with air conditioning
  • Cafe
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Printers
  • Fax/Photocopying

Children

  • High chairs
  • Babysitting/Child services
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Barbeque grills
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries
  • Laundry basket/ Clothes hamper

Self-catering

  • Kitchen
  • Refrigerator
  • Microwave

Bedroom

  • Down/Feather pillows

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • Multi-line phone
  • Voice mail
  • Free local telephone calls
  • Data ports
  • CD player

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Howard House MuseumHoward House Museum2300 ft
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Steamboat Landing Golf and GamesSteamboat Landing Golf and Games1.1 mi
Museum For East Texas CultureMuseum For East Texas Culture1.2 mi
Parks and Recreation DeptParks and Recreation Dept1.1 mi
Anderson County Beauty CollegeAnderson County Beauty College1.1 mi
University of TexasUniversity of Texas1.4 mi
Palestine Aviation SvcPalestine Aviation Svc1.5 mi
Palestine Regional Medical CtrPalestine Regional Medical Ctr2.7 mi
Palestine Reg Med Ctr-EastPalestine Reg Med Ctr-East2.9 mi
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Getting around
Airports
Palestine Municipal Airport (PSN)5.0 mi
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Reviews
8.6
SuperbBased on  8  reviews
  • 6.6
    Good

    The pool area was nice. The staff was great.

    The charge me twice and hold my money in my bank. Not good business. Hotel say it will drop off but the bank say it was charge two different days.

  • 5.8
    Guest rating

    The breakfast is always great...hot and lots of food even on a holiday wknd. The ladies preparing this are always great!

    I asked for a room when I booked with 2 Queen beds because my grandkids were traveling with us....we ended up with a King and fold out couch. One of us sleeps with each grandchild so my husband ended up on the fold out couch. We were put into a smoking room with a grandchild with asthma and when I asked at the front desk about changing the rooms, I was told there was nothing else. We've stayed here numerous times and its always been a great experience...not this time. Very disappointed.

  • 10.0
    Exceptional

    Friendly, close to Polar Express

  • 10.0
    Exceptional

    The location, friendly and helpful employees.

  • 5.0
    Guest rating

    The staff responded promptly once I alerted them of the fact that the bed had blood in it. Jackie and Lupe were both concerned and addressed the issue by putting us in another room.

    The owner has not made any efforts to make reach out to us. in addition to the blood stain in the bed, we were provided a new room, however as we were udressing, another guest walks in the room with a key, this was so horrible. I might add that I did'nt just pull the sheets back and see the blood, I actually had been lying in it for at least 1 1/2 hour before I discovered it. I was sick to my stomach. Although the staff was so wonderful, again the owner has not made any effort to make this right. very Very unhappy

  • 5.0
    Guest rating

    Staff rude, made reservation in September, called on Dec.5 to confirm and check in on Dec.6 when we got there they did not have room we requested with two queen beds. Staff said they had given it to someone else who had booked direct with Holiday Inn. Gave us room with bad sofa bed and told us to go to Walmart to buy a air mattress might make it more comfortable.

  • 9.6
    Exceptional

    My room could not have been better. It was spacious, quiet and beautifully decorated, perfect for both sleeping and getting a little work done...maximum comfort, and staff was friendly and helpful. I could not have been more pleased!

    While this is not a dislike, I look forward to staying when all the remodeling in the lobby is done

  • 10.0
    Exceptional

    Friendly staff, clean rooms, clean pool and hot tub, great breakfast. Enjoyed our stay!

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Highlights
9
SuperbBased on  8 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
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Getting around
Airports
Palestine Municipal Airport (PSN)5.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room